ACCESSIBILITY 

 
Accessibility Statement 
 
Midland Fire strives to ensure that its services are accessible to people with disabilities. We have invested a significant amount of resources to help ensure that our website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. 
 
Accessibility on our site makes available the "UserWay Widget", that is powered by a dedicated server. The software allows us to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1). 
 
By enabling the accessibility menu by clicking on the icon which appears at the top right corner of the screen, (look out for the blue badge). After clicking please wait a few minutes to ensure it is fully loaded in it's entirety.  
 
Disclaimer; Midland Fire Ltd will continue our efforts to constantly improve the usage of its site and services in the belief that it is our collective moral obligation to allow seamless, unhindered use for anyone who requires our services.  
 
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan our site with "UserWay's Scanner", to identify and fix every possible barrier on the site. Despite our efforts to make all pages and content fully accessible, some content may not have yet been fully adapted to the strictest standards. This may be a result of not having found or identified the most appropriate technological solution, or yet had the problem highlighted. 
 
 
We are here for you if you are experiencing difficulty with any content on www.midland-fire.co.uk or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist. 
 
Contact us if you wish to report any issues, have any questions or need assistance, please contact midland fire Customer Support as follows: Email: midland.fire@hotmail.co.uk  
Telephone: 0121 745 8444  
SMS: +447989159119 
 
Updated December 2019  
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